TERMS OF USE & SERVICES AGREEMENT

By purchasing, enrolling in, or participating in the True North: The Value-Aligned Planning Method Group Coaching Program (“Program”), you (“Client”) agree to the following Terms of Use and Services Agreement (“Agreement”). This Agreement constitutes a legally binding contract between you and Jessica Wilson Coaching and Consulting, LLC (“Company,” “Coach,” “we,” “us,” or “our”).

By checking the box indicating “I agree to the Terms and Conditions” at the time of purchase, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

1. PROGRAM DESCRIPTION

The Program is a monthly subscription-based group coaching experience that may include, but is not limited to:

* Access to a private, supportive community platform

* Access to a course hosted on the Company’s learning platform

* Live group coaching sessions that include teaching curriculum components and participant coaching time

* Access to session replays when live attendance is not possible

* Periodic tools, resources, worksheets, or practice guides offered at the Coach’s discretion

Access to the Program is provided only while the Client maintains an active subscription in good standing.

2. SUBSCRIPTION TERMS & ACCESS

The Program is billed on a monthly recurring subscription basis.

Access continues only while payment is current and the account remains in good standing.

If a payment fails, the Client will be notified and given a reasonable opportunity to correct the issue.

Failure to resolve payment issues may result in temporary suspension or full revocation of access to the Program, community, and course materials.

3. NO REFUNDS POLICY

All payments are non-refundable.

There are no refunds, partial refunds, prorated refunds, or credits, regardless of participation level, attendance, scheduling conflicts, or early termination.

This includes, but is not limited to, voluntary withdrawal, removal for violation of terms, or inability to attend live sessions.

By enrolling, the Client acknowledges and agrees to this no-refund policy.

4. LIVE SESSIONS & REPLAYS

Live group coaching sessions are scheduled according to the Coach’s availability and are intended to serve the majority of participants.

Attendance at live sessions is not guaranteed and is not required for continued access.

Replays of live sessions will be made available within the course content.

The Coach does not guarantee specific dates, times, or individualized scheduling accommodations.

5. COACH RESPONSIBILITIES

The Coach agrees to:

* Maintain a weekly content rhythm for group coaching calls, subject to reasonable exceptions

* Be prompt and prepared for scheduled sessions

* Post replays and related content in a timely manner

* Engage reasonably and consistently within the community boards to support participants

The Client understands that coaching is a facilitated growth process, not a guarantee of outcomes.

6. CLIENT RESPONSIBILITIES

By enrolling, the Client agrees to:

* Actively engage in the community and Program content

* Attend live group coaching sessions when reasonably possible

* Take personal responsibility for their participation, insights, and application

* Uphold the Community Code of Ethics and Standards of Behavior

7. COMMUNITY CODE OF ETHICS & STANDARDS OF BEHAVIOR

To maintain a respectful, confidential, and supportive environment, all participants agree to the following standards:

* Treat others with common decency, respect, and courtesy

* No shaming, judging, attacking, or hateful behavior

* No promotion, marketing, or solicitation of personal products or services

* No recruiting or soliciting clients or business opportunities

* No posting external links without express permission

* Keep posts organic, relevant, and aligned with the purpose of the Program

* Offer responses that are supportive, constructive, and encouraging

* Maintain strict confidentiality regarding personal experiences shared by others in group calls or community discussions

Anything shared within the Program—by the Coach or by other participants—is to be treated as private and confidential.

Violation of confidentiality is considered a serious breach of this Agreement.

8. CONFIDENTIALITY

The Coach agrees to maintain reasonable confidentiality regarding personal information shared by Clients within the Program, subject to legal, ethical, or safety obligations.

Clients agree that:

* All personal stories, experiences, and discussions shared by others in the Program are confidential

* No content from group calls, replays, or community discussions may be shared outside the Program

* This obligation continues even after access to the Program ends

9. RECORDING CONSENT

Live group coaching sessions are recorded and made available as replays within the course content for Program participants.

By attending live sessions, the Client:

* Consents to being recorded, including audio, video, chat, and on-screen participation

* Understands that their participation may appear in Program replays accessible to other enrolled Clients

* Acknowledges that replays are part of the Program’s course content and learning experience

Clients who do not wish to appear in recordings may choose not to participate live and instead access replays.

10. REMOVAL FROM PROGRAM

The Company reserves the right, at its sole discretion, to remove any Client from the Program and/or community for:

* Violation of this Agreement or the Code of Ethics

* Breach of confidentiality

* Disruptive, harmful, or unethical behavior

* Actions that pose a risk to the business or other participants

Removal results in immediate termination of access with no refund or credit.

11. COACHING DISCLAIMER

The Program provides coaching, education, and personal development support only.

It is not therapy, counseling, medical treatment, mental health treatment, or legal or financial advice.

Clients are responsible for seeking appropriate professional support when needed.

12. FORCE MAJEURE

The Company shall not be held liable for delays, interruptions, or failure to perform Program obligations due to circumstances beyond reasonable control, including but not limited to illness, emergencies, technical failures, acts of God, platform outages, or other unforeseen events.

In such cases, the Coach will make reasonable efforts to resume services or provide alternative access when possible.

13. INTELLECTUAL PROPERTY

All Program materials are the exclusive intellectual property of Jessica Wilson Coaching and Consulting, LLC.

Materials are for personal use only and may not be copied, shared, distributed, or resold without written permission.

14. LIMITATION OF LIABILITY

Participation is voluntary and at the Client’s own risk.

To the fullest extent permitted by law, the Company shall not be liable for any direct or indirect damages arising from participation in the Program.

15. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina.

Any disputes shall be resolved exclusively in Greenville County, South Carolina.

16. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or representations.

17. ACKNOWLEDGMENT & CONSENT

By checking the box at purchase, you confirm that you:

* Have read and understood this Agreement

* Agree to be legally bound by its terms

* Understand that no refunds are available

* Consent to recording as described

* Accept responsibility for your participation

ALL RIGHTS RESERVED

All rights not expressly granted in these Terms are reserved by us. If you do not see a usage scenario here that applies to your intended usage contact us at [email protected].

CONTACT INFORMATION

The owner of this website is Jessica Wilson. You may contact us by email at [email protected].